February 2012
9 posts
“«Les études montrent que le type de contenu produit est différent suivant si...”
– Rendez-nous le stylet! | Slate
“1. Users are passive
2. Your audience uses social media to stay up to date
3....”
– Five Social Media Trends Industrial Marketers Should Know by @MktgMavens
“going with the Customer Flow” entails reducing the frictions in the flows that...”
– Go With The Customer Flow « Social CRM ideas by Mark Tamis
“• Customers want to be respected
• They want attention
• They want to be...”
– That Complaining Customer Could Have Become Your Next Advocate! | The Customer Collective by @jonofarrington
“you simply can’t train people to be social!”
– “you simply can’t train people to be social!” | Harold Jarche